tftsr-devops_investigation/src-tauri/src/integrations/servicenow.rs
Shaun Arman 8839075805 feat: initial implementation of TFTSR IT Triage & RCA application
Implements Phases 1-8 of the TFTSR implementation plan.

Rust backend (Tauri 2.x, src-tauri/):
- Multi-provider AI: OpenAI-compatible, Anthropic, Gemini, Mistral, Ollama
- PII detection engine: 11 regex patterns with overlap resolution
- SQLCipher AES-256 encrypted database with 10 versioned migrations
- 28 Tauri IPC commands for triage, analysis, document, and system ops
- Ollama: hardware probe, model recommendations, pull/delete with events
- RCA and blameless post-mortem Markdown document generators
- PDF export via printpdf
- Audit log: SHA-256 hash of every external data send
- Integration stubs for Confluence, ServiceNow, Azure DevOps (v0.2)

Frontend (React 18 + TypeScript + Vite, src/):
- 9 pages: full triage workflow NewIssue→LogUpload→Triage→Resolution→RCA→Postmortem→History+Settings
- 7 components: ChatWindow, TriageProgress, PiiDiffViewer, DocEditor, HardwareReport, ModelSelector, UI primitives
- 3 Zustand stores: session, settings (persisted), history
- Type-safe tauriCommands.ts matching Rust backend types exactly
- 8 IT domain system prompts (Linux, Windows, Network, K8s, DB, Virt, HW, Obs)

DevOps:
- .woodpecker/test.yml: rustfmt, clippy, cargo test, tsc, vitest on every push
- .woodpecker/release.yml: linux/amd64 + linux/arm64 builds, Gogs release upload

Verified:
- cargo check: zero errors
- tsc --noEmit: zero errors
- vitest run: 13/13 unit tests passing

Co-Authored-By: Claude Sonnet 4.6 (1M context) <noreply@anthropic.com>
2026-03-14 22:36:25 -05:00

50 lines
1.4 KiB
Rust

use serde::{Deserialize, Serialize};
use super::{ConnectionResult, TicketResult};
#[derive(Debug, Clone, Serialize, Deserialize)]
pub struct ServiceNowConfig {
pub instance_url: String,
pub username: String,
pub password: String,
}
#[derive(Debug, Clone, Serialize, Deserialize)]
pub struct Incident {
pub number: String,
pub short_description: String,
pub description: String,
pub urgency: String,
pub impact: String,
pub state: String,
}
pub async fn test_connection(_config: &ServiceNowConfig) -> Result<ConnectionResult, String> {
Err("ServiceNow integration available in v0.2. Please update to the latest version.".to_string())
}
pub async fn create_incident(
_config: &ServiceNowConfig,
_short_description: &str,
_description: &str,
_urgency: &str,
_impact: &str,
) -> Result<TicketResult, String> {
Err("ServiceNow integration available in v0.2. Please update to the latest version.".to_string())
}
pub async fn get_incident(
_config: &ServiceNowConfig,
_incident_number: &str,
) -> Result<Incident, String> {
Err("ServiceNow integration available in v0.2. Please update to the latest version.".to_string())
}
pub async fn update_incident(
_config: &ServiceNowConfig,
_incident_number: &str,
_updates: serde_json::Value,
) -> Result<TicketResult, String> {
Err("ServiceNow integration available in v0.2. Please update to the latest version.".to_string())
}